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Mail Services to US may be delay before Christmas

We would like to proactively inform you that the entry ports into United States of America are experiencing backlogs of shipments due to seasonal high volumes Thanksgiving and Christmas. The situation is further heightened by Lufthansa pilots’ strike the past week whereby large scale of flight cancellations has impacted travelling passengers as well as cargo on flights. Lufthansa canceled 890 flights on Wednesday (30 Nov), including long-haul routes to destinations in the United States, Asia and other cities.

To mitigate the current situation, we have secured additional uplift capacity into USA over this weekend and have been in close contact with our clearance and delivery partners. However, we do seek your kind understanding that there may be delays in customs inspection and clearance during this period.